Privacy Policy

Privacy Policy – The Tansy Centre

At The Tansy Centre, we are committed to protecting your privacy and handling your personal information responsibly and securely.

This Privacy Policy explains how we collect, use and protect any information you provide when using our website, attending our activities or contacting us.

Who We Are

The Tansy Centre is a community organisation based in South Hylton, Sunderland, providing activities, wellbeing support, community events and inclusive opportunities for local people.

Information We Collect

We may collect and store the following information:

Name
Email address
Telephone number
Emergency contact details (where relevant)
Information provided through contact forms, registrations or surveys
Information related to participation in our activities or services
Website usage data through cookies and analytics

We only collect information that is necessary for us to provide our services, communicate with you or improve our activities.

How We Use Your Information

We may use your information to:

Respond to enquiries
Manage bookings, activities and events
Provide updates about our services and activities
Monitor and improve our services
Meet safeguarding, health and safety or legal responsibilities
Apply for funding and report anonymised outcomes to funders

We will never sell your personal information to third parties.

Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

Consent
Legitimate interests
Legal obligation
Vital interests where health and safety is involved

You may withdraw consent at any time by contacting us.

How We Store Your Information

Your information is stored securely and only accessed by authorised staff or volunteers where necessary.

We take appropriate steps to protect personal data from loss, misuse or unauthorised access.

We only keep information for as long as necessary in line with legal and operational requirements.

Sharing Information

We may share information where necessary with:

Funding bodies (anonymised where possible)
Professional advisers or support services
Emergency services or safeguarding agencies where required by law or safety concerns

We do not share personal information for marketing purposes.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use the site.

You can choose to disable cookies through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact:

The Tansy Centre
South Hylton, Sunderland
Email: tansycentre11@gmail.com
Phone: 01915344707

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our services or legal responsibilities.

Last Updated: May 2026